Terms of Service

Throughout these Terms, "LFG," "we," "us," and "our" refer to LFG Getaway, LLC, a Florida limited liability company. "You" and "your" refer to the individual accessing or using the platform.

1. Acceptance of Terms

By accessing or using LFG, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

LFG reserves the right to modify these Terms at any time. Material changes will be communicated via email to registered users at least 14 days before taking effect. Continued use after the effective date constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you must delete your account before the effective date.

2. Description of Service

LFG is a social travel coordination platform that enables users to plan trips collaboratively, share travel experiences, discover destinations, connect with travel advisors, and manage group travel expenses. Features may change or be updated without prior notice.

LFG is a coordination and communication platform. LFG is NOT a travel agency, tour operator, booking agent, or travel retailer. LFG does not book travel, accommodations, or activities on your behalf and does not act as an agent for any airline, hotel, or third-party travel service.

3. Account Registration

You must be at least 18 years old to create an account.
You are responsible for maintaining the confidentiality of your credentials.
You agree to provide accurate and complete information during registration.
You are responsible for all activities that occur under your account.
You may not create an account on behalf of another person without their explicit consent.
Accounts are non-transferable. You may not maintain more than one active account.
Notify us immediately of any unauthorized use at info@lfgetaway.com.

4. User Content

You retain ownership of content you post on LFG (photos, reviews, itineraries). By posting content, you grant LFG a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content within the platform.

You represent that you have all necessary rights to any content you post. You are solely responsible for all content you post and any consequences of posting it. LFG may remove content that violates these Terms or our Community Guidelines at any time without notice.

You agree not to post content that is illegal, harmful, threatening, defamatory, or infringes on intellectual property rights.

LFG's license to your content survives termination of your account for content that has been shared with or incorporated into other users' trips or memories.

5. Acceptable Use

You agree not to:

Use the platform for any unlawful purpose or in violation of these Terms.
Impersonate any person or entity or misrepresent your affiliation.
Attempt to gain unauthorized access to other accounts or systems.
Upload malicious code, spam, or engage in automated scraping.
Harass, threaten, or intimidate other users.
Use the platform to promote competing services without authorization.
Collect or harvest personal information about other users without consent.
Use the platform to facilitate any transaction that bypasses LFG's payment system for services ordinarily transacted through the platform.
Circumvent, disable, or interfere with security features of the platform.

6. Payments and Subscriptions

Subscription fees are billed in advance on a monthly or annual basis. Subscriptions renew automatically unless cancelled at least 24 hours before the renewal date. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused subscription time.

Consultation and advisor service payments are non-refundable once a consultation has been delivered. For consultations cancelled by the advisor, a full refund will be issued. For user-initiated cancellations made more than 24 hours before the scheduled time, a full refund will be issued. For user-initiated cancellations within 24 hours of the scheduled time, no refund will be issued.

LFG uses Stripe for payment processing. By making a payment, you also agree to Stripe's terms of service.

Group expense tracking and settlement features are provided as a convenience tool only. LFG is not a party to any financial obligation between trip participants and has no liability for unpaid balances, disputes, or failed settlements between users.

LFG reserves the right to change pricing with 30 days' notice to existing subscribers.

7. Travel Disclaimer

LFG is a coordination platform, not a travel service provider. LFG is not responsible for the quality, safety, legality, or availability of any travel, accommodation, activity, transportation, or other service arranged through or referenced on the platform.

LFG is not responsible for trip cancellations, delays, changes, or failures by third-party providers. Users are solely responsible for researching and verifying all travel requirements including but not limited to: visas, vaccinations, travel insurance, entry requirements, and safety conditions.

LFG strongly recommends that all users obtain comprehensive travel insurance before traveling. LFG does not hold any travel seller license and is not registered as a seller of travel in any jurisdiction.

8. Advisor Services

Travel advisors on LFG are independent contractors, not LFG employees or agents. LFG facilitates connections between users and advisors but does not endorse, warrant, or guarantee the quality, accuracy, suitability, or completeness of any advice, itinerary, or recommendation provided by an advisor.

LFG is not liable for any damages, losses, or expenses arising from advice provided by an advisor, including but not limited to incorrect travel information, booking errors, or trip disruptions. Advisors are solely responsible for the accuracy of their credentials, qualifications, and representations on their profiles.

Users engage advisors at their own risk and are encouraged to independently verify advisor credentials and obtain travel insurance. Disputes between users and advisors should be resolved directly between the parties, though LFG may assist in mediation at its discretion.

9. Intellectual Property

The LFG platform, including its software, design, trademarks, logos, and content created by LFG, is owned by LFG Getaway, LLC and protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works of LFG's proprietary content without written permission.

LFG respects intellectual property rights. If you believe content on the platform infringes your copyright, submit a DMCA takedown notice to info@lfgetaway.com with the subject line "DMCA Takedown Request," including: identification of the copyrighted work, identification and location of the infringing material, your contact information, a statement of good faith belief, and a statement of accuracy under penalty of perjury.

10. Indemnification

You agree to indemnify, defend, and hold harmless LFG Getaway, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the platform; (b) your violation of these Terms; (c) your content; or (d) your violation of any third-party right.

11. Limitation of Liability

LFG is provided "as is" without warranties of any kind, express or implied. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

LFG's total cumulative liability to you for all claims shall not exceed the greater of (a) the total fees paid by you to LFG in the 12 months preceding the claim or (b) one hundred US dollars ($100).

LFG is not responsible for travel-related incidents, booking failures, or third-party service issues. Some jurisdictions do not allow limitation of certain warranties or exclusion of certain damages; in such jurisdictions these limitations apply to the maximum extent permitted by law.

12. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Informal Resolution: Before initiating arbitration, you agree to contact info@lfgetaway.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: If informal resolution fails, disputes shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

CLASS ACTION WAIVER: YOU AND LFG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE PARTIES.

Opt-Out: You may opt out of arbitration by sending written notice to info@lfgetaway.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction for claims relating to intellectual property or unauthorized access to the platform.

Governing Law: These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

13. Account Termination

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any reason at our sole discretion. You may delete your account at any time through your account settings. Upon termination, your right to use the platform ceases immediately.

LFG may retain certain data after account deletion as required by law or for legitimate business purposes as described in the Privacy Policy. Sections 4, 8, 10, 11, 12, and 14 survive termination of these Terms.

14. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and LFG regarding the platform and supersede all prior agreements.

Severability: If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable. The remaining provisions continue in full force.

Waiver: LFG's failure to enforce any right or provision will not constitute a waiver of that right or provision.

No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.

Force Majeure: LFG is not liable for any failure to perform resulting from causes beyond its reasonable control, including natural disasters, pandemics, acts of government, or internet infrastructure failures.

Assignment: You may not assign these Terms or any rights hereunder without LFG's written consent. LFG may assign these Terms freely.

15. Contact

For all questions, legal notices, or concerns regarding these Terms, contact us at info@lfgetaway.com.